Privacy Policy
Last updated: October 24, 2026
Eleanor Hayes (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information may be processed when you browse eleanor-hayes-website.vercel.app, contact us, subscribe to updates, request free resources, or purchase Digital Products. Eleanor Hayes is an AI-created brand persona; inquiries about data protection are handled through the contact email below.
1. Who Is Responsible for Your Data
This website and its customer-support communications are operated by VLADYSLAV BASHCHENKO, an individual based in Ukraine, under the Eleanor Hayes Studio brand. For privacy inquiries, email eleanorhayesstudio@gmail.com. Checkout is not yet active. When payments become available, the checkout provider will identify its own role and applicable privacy terms.
2. Information We May Collect
- Information you provide: your name (if provided), email address, support messages, newsletter preferences, and responses submitted through contact or download forms.
- Order information: product purchased, order identifier, payment status, transaction date, and customer email, if shared with us by the checkout provider. The provider may separately collect billing addresses and payment method information.
- Technical information: IP address, approximate location inferred from IP, browser/device details, page interactions, referrer URLs, and server logs generated when you visit the Website.
- Cookies and similar technology: data used for core Website functionality and, if enabled, measurement or marketing tools described in Section 6.
We do not intentionally collect sensitive information about your health, relationship history, or other private matters through general website forms. Please avoid sending unnecessary sensitive details in support messages.
3. Why We Use Information
- To respond to inquiries, provide requested samples, and assist with access to purchased Digital Products.
- To administer customer support, detect abuse, protect site security, and maintain business records.
- To send receipts, delivery notices, or service-related messages where appropriate.
- To send marketing emails only where you have opted in or another lawful permission applies. Every marketing email should include an unsubscribe option.
- To understand Website performance through analytics only where implemented and legally permitted.
Where GDPR or similar laws apply, our legal bases may include consent, performance of a contract or pre-contract steps, compliance with legal obligations, and legitimate interests such as security and service improvement, subject to applicable rules.
4. Service Providers and Disclosures
Checkout is not yet active. The payment provider and any applicable Merchant of Record terms will be identified before purchases become available.
We do not sell customer contact lists. Whether particular advertising technologies constitute “sharing” or targeted advertising under applicable privacy laws depends on the tools actually installed; any such practices must be disclosed and accompanied by required choices before launch.
5. Data Retention and Security
We retain personal information only as long as reasonably needed for its purposes, including support, order records, security, and legal obligations. Newsletter contact information is generally kept until unsubscribed or deletion is requested, subject to necessary suppression records. Support correspondence is retained for as long as needed to resolve inquiries and handle reasonable follow-up. Order and accounting records may be kept longer where required by law or by the payment provider.
We use reasonable technical and organizational measures appropriate to the data handled. No online transmission or storage method can be guaranteed completely secure.
6. Cookies and Analytics
The Website may use essential cookies and local storage for basic functions. Non-essential analytics or advertising cookies should be used only after any legally required notice and consent. You can control cookies through your browser and, if implemented, our cookie settings interface. Disabling essential technologies may affect functionality.
Before launch: this section must be updated to name any actual analytics, advertising, consent-management, or embedded-media services installed, and describe the relevant choices. We do not claim that any specific tracking tool is active at this time.
7. Your Privacy Rights
Depending on where you live and which laws apply, you may have rights to access, correct, delete, or receive a copy of personal data; object to or restrict certain processing; withdraw consent; opt out of qualifying sale/sharing or targeted advertising; and complain to a data protection regulator. Some exceptions apply, including records that must be retained for legal purposes.
To exercise applicable rights, email eleanorhayesstudio@gmail.com. We may need to verify your identity before responding. You may unsubscribe from promotional email using the link in the message.
8. International Processing
As the Website and its providers may operate in different countries, information may be processed outside your country of residence. Where required, appropriate safeguards should be used for international transfers of personal data.
9. Children’s Privacy
The Website and products are intended for adults aged 18 or older. We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us so we can review and, where appropriate, delete it.
10. Third-Party Websites and Checkout
Links to third-party sites, embedded services, and checkout pages may be governed by their own privacy policies. Please review those policies before sharing payment or other information. We do not receive or store full payment-card numbers through our Website.
11. Updates and Contact
We may update this policy to reflect changes in our services, providers, or legal requirements. The date at the top indicates the most recent revision.
Privacy inquiries: eleanorhayesstudio@gmail.com
Website: eleanor-hayes-website.vercel.app